Privacy notice
Your Privacy Matters
Fay Negrete Professional Coaching is committed to respecting your privacy and protecting your personal information. This Privacy Notice explains how information is collected, used and safeguarded when you visit this website or contact Fay Negrete Professional Coaching.
Information We Collect
Fay Negrete Professional Coaching may collect limited personal information when you submit a message through the website contact form; email the business directly; book an introductory call or coaching call through a scheduling link; or browse this website through basic analytics. This information may include your name, email address and any details you choose to share in your message.
How Your Information Is Used
Personal information is used only for purposes related to the coaching practice, including responding to inquiries; scheduling calls; communicating about services you have requested; and maintaining professional records. Fay Negrete Professional Coaching does not sell, rent or trade personal information.
Confidentiality
Coaching services offered through Fay Negrete Professional Coaching are provided by Fay Negrete, an ICF-credentialed coach, and are grounded in ethical practice, confidentiality and respect for client dignity. Information shared during coaching conversations is treated with care and discretion, in alignment with the International Coaching Federation (ICF) Code of Ethics.
Please note that electronic communications, such as email or contact forms, are not guaranteed to be fully confidential. You are encouraged to avoid sharing highly sensitive personal information through this website or via email.
Third-Party Services
This website is hosted on Squarespace and may use third-party tools to support its functionality, such as website analytics, including Squarespace Analytics or Google Analytics. These services may collect limited technical information in accordance with their own privacy policies.
Cookies and Analytics
This website may use cookies or similar technologies to understand how visitors interact with the site and to improve the user experience. You can adjust your browser settings to refuse cookies if you prefer.
Data Storage and Security
Personal information is handled with care and discretion and is stored securely using reputable platforms. Reasonable administrative, technical and physical measures are used to protect information from loss, misuse or unauthorised access. Information is accessed only as needed to support the operations of Fay Negrete Professional Coaching.
Client records are retained for a period of between 12 and 24 months following the conclusion of the coaching engagement for purposes related to professional, ethical, legal and record-keeping responsibilities. After this period, identifiable personal information—including intake forms and coaching notes—is securely deleted or anonymised.
Records and supporting documentation required for tax and accounting purposes (such as invoices and payment records) are retained for a period of six years from the end of the last tax year to which they relate, in accordance with applicable tax requirements. These records are limited to the information necessary to meet legal and compliance obligations.
Your Choices
You may request access to the personal information held by Fay Negrete Professional Coaching; request corrections or updates to your information; or request deletion of your information. Deletion requests will be honoured where possible, subject to professional and legal record-keeping requirements.
Changes to This Notice
This Privacy Notice may be updated from time to time to reflect changes in practices or legal requirements. The most current version will always be available on this website.
Contact
If you have questions about this Privacy Notice or how personal information is handled, please contact Fay Negrete Professional Coaching through the details provided on this website.